Welcome to the AfrikaBurn ticket page

There is important information here, so please take your time and read on!

• Ticket price structure
  
• Paying for your tickets
  
• What you will need to pick up your tickets
  
• Multiple tickets bought on one credit card
  
• Last minute changes
  
• Tickets at the gate
  
• Low Income Tickets
  
• Children
  

AfrikaBurn is a non-profit organization. It is also a 100% non-commercial event. This means that everything that makes AfrikaBurn happen is done on a volunteer basis. This means that we rely almost solely (besides the odd small donation) on ticket sales to pay for the infrastructure costs of AfrikaBurn.

In the spirit of community building and inclusiveness, as well as being aware that not all participants are equal in income, we have a tiered pricing system for AfrikaBurn. As you will see, a limited number of tickets are available at R200 for “early bird” buyers. Once these are sold out, the lowest price will rise to the R250 tier (also limited), but we will continue to provide a limited allocation of R200 tickets to selected “low income” applicants (see below for details). You can purchase tickets at any level that is available online at the time, so if you are able, Please help us and your fellow AfrikaBurners by buying tickets at the highest price level that you can afford. Any tickets bought at a higher price level will subsidize those provided at a lower level.

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AfrikaBurn 2009 TICKET PRICE STRUCTURE

R200 – limited amount available online and at outlets
R250 – limited amount available online and at outlets
R350 – unlimited amount available, prior to the event
R450 – tickets at the gate

Tickets will be available online until Monday 7th of September, 2009.
Tickets at the gate will cost R450 strictly on a cash basis.
We will stop selling tickets, and the gates to AfrikaBurn will close, at 7pm on Saturday 12th October 2009.

PAYING FOR YOUR TICKETS

There are five ways to purchase your tickets to AfrikaBurn 2009.

1. CREDIT CARD PAYMENTS online only
   • This is quite self-explanatory…
   • Go to the Safarinow landing page by clicking the button at the bottom of this page
   • Follow the prompts
   • You will be issued a unique ticket code per ticket purchased, by email.
   • Keep this email safe and print it as you will need it to redeem your tickets at the gate to AfrikaBurn.
   • See below on what you will need to redeem your tickets at “Will Call”
     
     
2. ELECTRONIC TRANSFER if you have online banking (EFT)
   • Go to the Safarinow landing page by clicking on the button below
     
   • Reserve tickets
     
   • Enter your name and email address and accept the terms and conditions
     
   • Click on the EFT button.
     
   • Make your deposit into the AfrikaBurn account using the code issued (reserved) and your email address as a reference.
     
   • Email your proof of payment to info@AfrikaBurn.com.
     
   • Once the transfer is reflected in the AfrikaBurn account we will send you a confirmation email with your unique ticket codes
     
   • Please allow for approximately 5 days for this confirmation
     
   • This will serve as your ticket to AfrikaBurn until you get to “Will Call”
   • NOTE: please make sure that you enter your email address correctly as this is where your ticket codes will be sent to.
     
     
3. CASH BANK DEPOSIT by depositing cash into the bank (old style, walk-into-the-bank technique)
   • You will still need to go online for this transaction
   • Click on “BUY TICKETS NOW” from this webpage
   • This will take you to the Safarinow booking page
   • RESERVE/SELECT YOUR TICKETS…i.e what amount of them at what price. If you miss this step, no ticket codes will be generated and no confirmation email sent to you.
   • Enter your name and email address
   • Deposit the correct amount of money into the bank using the code issued and your email address as a reference
   • Once your deposit is reflected in the AfrikaBurn bank account we will issue your ticket codes
   • NOTE: please make sure that you enter the correct email address as this is where your ticket codes will be sent.
   • Redeem your tickets at “Will Call” at AfrikaBurn
     
     
4. Buying them cash at an outlet
• We will have outlets for physical tickets in Johannesburg and Cape Town soon, stand by, we will furnish you with the information as soon as we have finalized the details.
  
  
5. Buying them cash at the gate to AfrikaBurn
   • Tickets to AfrikaBurn will be available at the gate strictly on a cash basis.
   • Tickets at the gate will cost R450 per ticket
   • Please do not arrive at the gate/Will Call without a ticket or sufficient cash to buy one. Arguing your way into this event is NOT an option.
   • Gates close, and tickets will no longer be sold, from 7pm on Saturday the 12th September 2009

WILL CALL

All tickets purchased online will be collected on what we call a “Will Call” basis, this means that you “will call” to collect your tickets from the gate at the event before entering.

WHAT YOU WILL NEED TO PICK UP YOUR TICKETS

• You MUST have a valid photo identity document (Passport, ID or drivers license)
• The credit card/deposit slip/proof of payment with which you paid for the ticket/s
• Your unique booking code generated when purchasing your tickets.

No tickets will be released without proper identification.
No refunds will be issued on unclaimed tickets.
Please note that the gate/Will Call centre will be closed from 7pm on Saturday 12th September 2009

MULTIPLE TICKETS PURCHASED ON ONE CREDIT CARD

If you have bought multiple tickets using one credit card and people in your group intend to arrive at different times, it is important that the person whose credit card was used to make the purchase ARRIVES FIRST to claim the tickets (with photo ID, credit card and unique booking code in hand). If this person then wishes to leave the remaining tickets for friends at the box office/Will Call centre, they will put them in envelopes with a full name (first name and surname) for the various recipients. No envelopes will be given to people without photo ID.

LAST MINUTE CHANGES

If for some reason you have to sell or give your tickets away, the person that you have designated to take the tickets need to have the following with them:

1. A letter signed by you, the original ticket holder. This letter must clearly state that you (give your name) have given/sold the tickets to the person now picking them up (give their name). For example: I Joe Soap sold my two Will Call tickets to Sally Soap and I hereby authorize her to pick them up.
2. A photocopy of your photo id (we must be able to see the name clearly) and a photocopy of your credit card (you can black out the first couple of digits leaving the last four visible). We need to be completely sure that you have given/sold your tickets to the person picking them up.

As for any Will Call, the person collecting their tickets must have THEIR photo ID as proof of who they are!

TICKETS AT THE GATE

Although we strongly urge you to purchase tickets prior to arriving at AfrikaBurn there will be tickets available for sale at the gate, these will be sold for cash only and will cost R450 per ticket. We will not sell any tickets from 7pm on Saturday 12th September 2009 onwards.

LOW INCOME TICKETS

We have allocated a limited amount tickets priced at R200 for low income/scholarship participants. Please apply for these only if you need one.

To apply, please email info@AfrikaBurn.com with “Low income-scholarship tickets” in the title line. We will then send an application form which you can then fill out and send back to us for our perusal and decision. If your application is successful, we will issue you with a unique code indicating that your ticket will cost R200. This will then be paid at the box office at the event, or at an outlet near you before the event. We will inform you of the outcome of your application within 2 weeks of receiving it. Applications for low-income tickets closes on August 16th 2009. Please do not apply after this date.

Here are the rules:
1. We cannot guarantee that you will receive a ticket at this level
2. Limited to one ticket per applicant
3. Only individuals may apply, no group applications
4. If you do not have access to email post an application request to
Att: Low cost Tix, P.O. Box 456, Noordhoek, 7979, Cape Town.

CHILDREN

All children under the age of 14 are free of charge.

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